At Carmichael Caring Trust, we deeply value the trust and generosity of our donors. We strive to ensure transparency and accountability in all our fundraising efforts. This Refund Policy outlines the terms under which refunds may be processed for donations made to our organization.

Donations Made in Error

If you have made a donation in error, we encourage you to contact us as soon as possible. Refund requests must be made within 7 days of the donation date and must include the following details:

• The full name used during the donation.
• The donation amount.
• The date of the donation.
• Proof of payment (e.g., receipt or transaction ID).

Once we receive and verify the details, we will process your refund promptly.

Non-Refundable Donations

Donations made to Carmichael Caring Trust are typically considered final and non-refundable. However, exceptions may be made in the following cases:

• Duplicate donations due to technical errors.
• Fraudulent transactions identified and verified by the donor’s financial institution.

Refunds for such cases will be handled on a case-by-case basis at the discretion of the organization.

Refund Method

Refunds will be processed using the original payment method used at the time of donation. It may take up to 7–14 business days for the refunded amount to reflect in your account, depending on your bank or payment service provider.

Processing Fees

Carmichael Caring Trust reserves the right to deduct any applicable transaction or processing fees from the refunded amount, as charged by payment gateways or banks.

Modifications to the Policy

Carmichael Caring Trust reserves the right to amend this Refund Policy at any time. We encourage donors to review this policy periodically to stay informed about its terms and conditions.

Contact Us

For refund-related inquiries, please contact us at:
Email: info@cct.org.in

Our team is available to assist you with any concerns and ensure your experience with us is smooth and transparent.

Thank you for your support and understanding as we work together to create a better future for those in need.